No matter if you book online, using our app, by phone or one of our integrations, you will get the same great service. Our technology allows you to make , change , track or cancel a reservation in real time. Once you make a reservation you will get a confirmation email. 24 hours prior the ride will be assigned and you will get an email or text, depending on settings in your account. Once your chauffeur is assigned, you will get info on the driver such as name, vehicle, phone number and some locations driver photo. As early as 4 hours to your reservation time, you can access your app or click on the link in your email or text, and you can watch your chauffeurs GPS as they are en route. IRide and it's affiliate's track all flights via mulitple sources, as well as tracking private planes.
Once the ride is over, the driver will close out your ride and we will send you an invoice. You may access your account online at any time to view future ,past and current reservations.
IRide has 1000's of affiliates and our affiliates must maintain the IRide ethics. Chauffeurs have yearly fingerprint background checks, drug test and any city, state and federal requirements. Affiliate partners also maintain 1 million insurance for sedans and suvs, and larger vehicles 5 million. IRide is also listed as an additional insured on all affiliates insurance policies.
IRide works with transportation providers around the globe that are vetted by our staff. Companies have to pass any and all local, state and federal requirements. Criminal background and security check by certified agency or equivalent Pre-hire drug testing and random testing , also when required by USDOT or other agency Driver training that includes driver duties, customer service, customer privacy, safe driving techniques and defensive driving. All vehicles will require proper licensing with commercial licenses, commercial insurance as required by local, state and federal regulations.